Patient Reviews

Lakeside Oral Surgery & Dental Implants

5 out of 5 stars based on 113 reviews.

Patient Review

My daughter was very anxious about getting all 4 wisdom teeth removed, but after meeting with the Dr. Haynie and his staff she was quickly put at ease. Friendly and informative, they go above and beyond to make you feel at ease.

- Susan D

5 out of 5 stars on

Patient Review

My name is Rich and I’m 71 yrs old. I haven’t written many reviews, to slow on the computer. My dentist Dr Willis in Bonner’s Ferry recommended Lakeside Oral surgery. I went to a consultation with Dr Haynie a week ago to the Sandpoint clinic, that experience was awesome. Everything was explained to me by a young lady that was beyond awesome. Then l met Dr Haynie and he looked at me, and the explained again what needed to be done. Since l wanted to have the work done sooner l went to his Coeur d alene office to get a bridge cut, a tooth pulled and sinuses checked. Well from the time l got there to the time l left, l was completely satisfied with the info, the work and especially the staff . The young ladies that assist the Dr are plain awesome , even the girl that wheeled me out to the car was so nice and helpful. PS Thank you Dr Haynie for calling me up that night to see how l was doing.

- Richard B

5 out of 5 stars on

Patient Review

If you are in the search for someone to perform your oral surgery - look NO further! I will guarantee this will be your forever home. I came to this office two years ago to embark on a long journey to reconstruct my teeth instead of giving up and getting dentures. Between Dr. Hayne and his office staff, I never once felt like I didn't matter. I came to the office with broken decayed teeth (from not being able to afford dental insurance prior and pregnancy) and they never made me feel like I fell into the stigma that usually comes from teeth like mine. I was in tears a few times in their office and they didn't take advantage of me being vulnerable when explaining what my ultimate goal was, nor did they make me feel like I was taking up their time unnecessarily. December 2019 I had 11 teeth extracted with 4 bone grafting sites. I NEVER got dry socket, an infection, or anything! The healing was quick and solid and the suture sights healed without a seam that you can often get. The office staff is genuinely friendly and welcoming as soon as you walk through the doorway up until you depart and always willing to answer your questions - no matter what they are. I am a single mom with a toddler and quite often he attends my appointments, and Dr. Hayne has always greeted my son as if he was a patient - even though he is 2! The staff was beyond accommodating as a toddler's mood can shift at the drop of a hat. When I needed to tend to his needs, the assistants DID NOT utter one sigh of frustration or irritation. They actually engaged with my son to help settle him down and offered snacks and a drink AFTER asking my approval! This is majorly important to a mom. Come surgery day, the ladies who provided the anesthesia are amazing! They are skilled at performing the phlebotomy work that is needed to correctly place the IV and I didn't bruise, they didn't dig, and I was poked ONLY ONCE! I have extreme anxiety when it comes to dental work and I chose to return to this office to have the second phase of my work done which was to place two micro-screws into my upper jaw. My orthodontist routinely does this in his office, but I chose to return to where I was comfortable to continue on this journey and wasn't disappointed. A procedure that is not normally performed in this office was taken with the same respect, acceptance, and priority as if it was a routine extraction. In fact, Dr. Hayne met one-on-one with my orthodontist to go over x-rays, placement of the devices (including the angle at which to go in), and also used a sculpture that was taken to ensure proper placement. I feel this went above and beyond to not only make sure they were placed correctly the first time, but to truly grasp every aspect of this procedure for the best outcome. This office deserves far more than 5 stars - and are truly separated from others in the same field.

- Naidene B

5 out of 5 stars on

Patient Review

Excellent process from the initial call hrough the after care. Dr. Haynie is very professional and skilled, as is the staff. They were very kind, caring and compassionate during each visit, and made the main procedure (tooth extraction) as pleasant as possible. While I wasn't glad to need a tooth pulled, I was very happy that Dr. Haynie and his team performed the procedure. I couldn't have been in better care, and I highly recommend them to any future patients!

- Cort D

5 out of 5 stars on

Patient Review

This has to be number one office in Coeur d’ Alene, I can’t imagine going anywhere else. RECOMMEND HIGHLY!!!!

- Judy N

5 out of 5 stars on

Patient Review

I had a great experience at Lakeside Dental: the entire process from start to finish was well organized. The Staff were very helpful, very professional and extremely friendly. I would highly recommend Likeside Oral Surgery to anyone.

- Natalya N

5 out of 5 stars on

Patient Review

Dr. Haynie has created a practice around him that, from my observation, runs extremely well. The scheduling and initial consult was as timely as they can make it possible. Prior to your procedure care is taken with a pre-procedure meeting to ensure as a patient you are preparing for the procedure and that staff give input as to how the procedure will be carried out. The day of the procedure you receive a friendly greeting and quickly moved to a prep area and then moved to the room where the procedure will take place. In my case I was having a tooth extracted, which required anesthesia. Before i knew it i was under its effects and woke with the tooth extracted. After a short recovery, while still in the chair, I was transferred to a wheel chair and quickly moved to an exit area where my driver was waiting to take me home Just prior to getting in the car I was under little effects of the anesthesia. Now home some 8 hrs. later my recovery is going fine and I am utilizing the instruction sheet, medications, cold pack they provided to assist me. And, I received a phone call from Dr. Haynie following up with me and how I am feeling to see if I was experiencing any difficulties. I have a post procedure in about a week. Overall considering my situation this went off without any difficulties and i would recommend his practice to anyone needing oral surgery!

- Craig N

5 out of 5 stars on

Patient Review

As a returning patient all of my expectations were exceeded. Professional and personal Care were outstanding. Covid 19 protocols were met.

- Mike M

5 out of 5 stars on

Patient Review

The continuous updates throughout the procedure made my experience as a parent as comfortable as it could be under the circumstances. Additionally, their patience with my numerous follow up calls with questions was very appreciated. I wish I had paid better attention to names, but the gal who provided the updates throughout the procedure and ensured I understood the follow up care, and also assisted me in getting her settled in the car was amazing. All the staff were amazing. Thank you for taking such good care of my daughter.

- Emma H

5 out of 5 stars on

Patient Review

really clear post-op instructions and Dr Haney called that evening to see how my son was doing.

- Barbara H

5 out of 5 stars on

Patient Review

I had a problem finding a denture place to make immediate dentures to coincide with my oral surgery, Kate called around, found someone to accommodate me. She also made the appointment for me!!!! I have had a lot of dental work done & I must say Never have I run into such an accommodating office. Thank you so much Kate for all your hard work. I love this office & everyone that works there. I highly recommend Lakkside Oral Surgery . Very professional & caring staff. Can’t wait for my next appointment.

- Judy L

5 out of 5 stars on

Patient Review

Laura is an amazing worker at this office, she’s very sweet and funny and makes sure you feel at ease, The office staff is very professional, friendly and will answer any questions or concern you may have. Both my children got their wisdom teeth out at this office and if I ever need a procedure done this will be the place I will go to hand down.. Thank you to the staff and Dr, for their great team work and patience they have with My family.

- Kim G

5 out of 5 stars on

Patient Review

I had to had a bad infection and needed 3 back teeth pulled as well as 2 skin grafts done. I was referred to Lake side by me doctor. From the time I made the appointment on a Friday they got me in on next Tuesday. I was in allot of pain and was very glad the jumped on it to help me asap. I have never been treated by any business or medical professional as well as the people at Lake side oral. I had my surgery yesterday 6-17-20 and it went so great, they even care about your spouse and have set up their practice to make sure she was well informed during the surgery and have gone so far as to have a massage chair in the theater room for her to wait in. They worked with me on the cost and understood that unexpected things come up when life happens. I want to give special thanks to Kinsey, Venessa and Kara for treating me like family. I have had 5 back surgery's and 3 heart surgery's in the last 6 years due to falling off a roof so I have seen many doctors and surgeons but doctor Haynie is way above the rest the way he treated me. They will not only be me and my family’s oral surgery center for life but my friends. I hope to repay the kindness they all showed me someday. John

- John B

5 out of 5 stars on

Patient Review

These people, every one of them , is top-notch ! As a retired dental assistant, I can be very critical, although I am a complete baby when it comes to getting my own work done..everyone, especially Lisa, was just wonderful to me, held my hand the whole time ! Dr Haynie is very friendly , professional and COMPETANT ! I was very nervous for nothing ! I will not hesitate for a moment if I need oral surgery in the future...front office staff is great, explained everything in detail...I couldn't be happier with ALL of them !

- Debra W

5 out of 5 stars on

Patient Review

My overall experience coming to Lakeside oral surgery has been nothing short of exceptional. The place is comfortable and clean, the staff are all very kind, and they do a fantastic job with their procedures. I have been the first in my family to come to them for the removal of my wisdom teeth; and the first to not have dry-socket. The doctor took into consideration my family medical history of dry-socket and took preventative measures to ensure that I wouldn't have to go through the same ordeal. The staff at Lakeside are all very kind and outgoing. It is obvious that patient care is a top priority to the employees. They regularly offer snacks and drinks while you are in the waiting room; and have a private waiting room for those going into surgery. The room is also for the family of the patient going into surgery. In this room, there is a two person couch and a massaging arm-chair. There is also a flatscreen television with netflix along with complimentary snacks. At my first appointment, we went over my family medical history along with my own. They asked all the right questions and had great bedside manners. The surgeon met with me at the first visit and went through the needed steps to a smooth recovery. All four of my wisdom teeth were removed, and the procedure was the duration of thirty minutes. During the procedure, my mom was in the secluded waiting room. At the time she appreciated the massage chair and her favorite show. She normally worries about her children, as most mothers do; but at Lakeside she was able to relax. If I am to be honest, I do not remember much post-operation. I was informed by my mother that the staff were very helpful in waking me up and getting me out to the car. I recovered very quickly with the help of the surgeons prescriptions. After a couple hours I was able to walk around and was feeling pretty normal. The surgical team gave me a detailed list of things to do in order to prevent getting dry-socket. I am happy to report that the prevention treatment worked wonders. I am the first in my entire family to not get dry-socket. Every time I came to Lakeside Oral Surgery I was treated with the utmost kindness and respect. I would recommend this place to anyone looking to get their wisdom teeth removed.

- Emelia H

5 out of 5 stars on

Patient Review

The staff were all so kind and courteous. They are truly kind people with the best intent at mind. The atmosphere is so clean and refreshing and I have had a great and positive experience with them so far.

- Emelia H

5 out of 5 stars on

Patient Review

I saw this team for a wisdom tooth extraction. I had gotten an extremely bad infection in a wisdom tooth and needed attention ASAP. I was referred to Lakeside by a local dentist here in Sandpoint and called them thinking it would take me forever to get in. I was wrong. They had me schedule for an eval in days!!! The girl on the phone literally sounded like someone I would want to be friends with. Which you hardly run into when it comes to making appointments for such things. As a mom of two boys I usually have to take my boys to all appointments with me which is usually a nightmare so naturally I was dreading it. So I showed up for my eval both littles in tow. When I got there I couldn’t believe how beautiful their office was! I checked in and waited maybe one minute when a young lady took me to a “theater room” to fill out my paper work. A separate room where my kids ate complimentary snacks and drinks while watching Netflix while I filled out my paperwork with ZERO STRESS! In addition they treated my kids with patience and kindness. They went above and beyond. Their rooming process is organized and fast! They take their time with you to explain everything; from paperwork you’re filling out to the steps of procedures to instructions of taking care of yourself at home. They have the most top notch equipment with huge TVs to examine x rays and CT Scans in each exam room! Every person you encounter is down to earth and comforting. Dr. Haynie himself is incredibly down to earth and super nice and is over the top qualified! He evaluated me and said that I needed my wisdom teeth out ASAP due to infection. I was back in the office 4 days later!!! To add to it I’m pregnant and had to be awake for my procedure to ensure my babies safety which the doc was very considerate of when discussing every detail of my care! So being awake the surgery was so scary for me. I was visibly shaking when I walked in. Starting with the front desk girls the treated me like an old friend and I just became more at ease every min that passed. When I was ready for Doc to come in he made me feel at ease even though I was so nervous as did his assistant. They talked me through every little thing and joked with me keeping me comfortable and distracted and I was done in no time! They made sure my husband was comfortable as he waited for me in theater room watching Netflix. The entire surgery experience didn’t even take me an hour!!! I’ve waited longer than that just to see my doctor for an annual! I would refer every person I know to this team! I would go back for cleanings if they would let me!! I absolutely love Lakeside and would even apply to work there if I was in that field. I have not a single negative thing to say about this oral surgery team and the entire team should be recognized for their phenomenal care and business. All I can say is thank you and you guys are amazing!!

- Jordan S

5 out of 5 stars on

Patient Review

I am very glad we have Dr Haynie and his staff here in North Idaho! Thank you.

- Stacy B

5 out of 5 stars on

Patient Review

Very disappointed in the payment procedures. I feel staff did not have any concern that I overpaid almost $750 for my son’s procedure, and it was implied that the day of the surgery there would be an adjustment based off of 2019 benefits. Then I found out this adjustment would not be made until YOU were reimbursed by insurance. My insurance company let me know this could’ve easily been avoided by asking for a pre-determination of benefits...which was not explained to me at the time. Instead your office got paid double the amount from me, and is now holding on to my money. I am the one holding the bag to pay off the full amount on my credit card bill. It would’ve been very easy for the office to call Delta Dental to find out the amount that was to be issued and offer me my reimbursement. Instead, I was acccused of trying to get away with something and it was even implied my insurance may have been cancelled. Rude and uncaring behavior. Why should a customer wait for two months for a reimbursement when she was more than double charged? Very poor service. I am going to be filing a complaint with my insurance. Customers should come first. I was not going to owe you anything, and I was left feeling like a bad person for wanting my hard earned money back.

- Kristin B

1 out of 5 stars on

Patient Review

Dr. Haynie and his staff are amazing people! I went to them for an extended period of time because Dr. Haynie was reconstructing my lip that had been injured previously. There was a large amount of scar tissue built up and was quite noticeable. He eventually did surgery on my lip and it looks SO much better! He helped me gain my self-esteem back and over the many visits he and his team became more like family. I was always nervous when getting my injections, that I would have to get quite often, and Dr. Haynie always calmed my nerves and talked to me throughout the procedure. His whole team was amazing at making me feel at ease and I would recommend them to anyone!

- Clarissa K

5 out of 5 stars on